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Files Appear Blank in A1 PDF Editor – Troubleshooting Guide (iOS)

If PDFs or documents appear blank or empty when opened in A1 PDF Editor on your iPhone or iPad, try the following solutions:

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Written by Piyush Goel
Updated over 4 months ago

1. Restart the App

  • Force close A1 PDF Editor and reopen it.

  • On iPhones with Face ID: swipe up and hold, then swipe the app away.

  • On iPhones with Home button: double-press the button, then swipe the app away.


2. Restart Your Device

  • A simple reboot can fix display or rendering issues.


3. Check File Format

  • Ensure the file you’re opening is a supported format (e.g., PDF, DOCX, etc.).

  • Some corrupted or unsupported files may fail to display correctly.


4. Update the App

  • Open the App Store.

  • Tap your profile → Scroll to A1 PDF Editor → Tap Update, if available.


5. Reimport the File

  • If the file is from cloud storage or email, re-download or reimport it into the app.

  • Go to Manage PDFImport to bring the file back into the app.


6. Reinstall the App

⚠️ Backup important files before reinstalling if sync is off.

  • Delete and reinstall the app from the App Store.


If the issue continues, contact A1 PDF Editor Support through the app for additional help.

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